Aquasserenne
  • Welcome to a pleasantly Surrealistic surprise

  • suffused with the warmth of friendliness and fondness

  • not just palpable but wholesome and healthy

  • Creature comforts that make your parting painful

  • your prime concern
    - and ours too

  • Water, sky, palms and people...

  • the water that soothes and the quiet that energizes

backwater
resort
Welcome to a land of cozy cottages among lush greenery, surrounded by the tranquil blue expanses of the backwaters, under the wide open skies where sun rises and sets each day with an enchanting display of fast changing colours and hues and where the perennial soul-soothing breeze refreshes you from deep inside. Learn More >>>

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Here is a unique environment and eco-system you will find no-where-else in the world. Your eyes will never tire looking at the vast expanses of placid waters with tiny boats that one or two persons move with oars, motorized boats with more passengers, boats laden with coconut husks, boats selling things, fishing boats, house boats for tourists, passenger boats, etc. Your body will feel refreshed with the perennial cool breeze that wafts from the lake all around.  Learn More >>>

Ayurveda is the time-proven Indian holistic science of restoring and maintaining the wholesome wellness of the mind and body. Kerala has gained universal acceptance as the only place in India where the traditional formulae and treatment methods of Ayurveda   Learn More >>>

Whether it is a traditional local delicacy, or an internationally popular continental dish, each item of food is prepared by experienced chefs with loving care as a delicacy that delights and lingers on the mind. They not only ensure its mouth-watering taste and flavor,  Learn More >>>

Aquopus is the gateway to the traditional and classical forms of performing arts and martial arts of Kerala. The most renowned such items carrying the most popular appeal will be presented before the visitors to make them acquainted with the essential ethos   Learn More >>>

 

Aquasserenne

South Paravoor P.O.,
Kollam (Dt) - 691 301,
Kerala State, India.
Tel : +91-474-2512410 to 16, 3260516
Fax. +91-474-2512104
E-mail: info@aquasserenne.com

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South Paravoor P.O.,Kollam District - 691 301,
Kerala State, India.
Tel : +91-474-2512410 to 16, 3260516
Fax. +91-474-2512104
E-mail: info@aquasserenne.com

Privacy Policy

Aquasserenne knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Your privacy is important to Aquasserenne.

This Privacy Policy explains our collection of your personal information when you are on our website and when you use our products and services and the treatment of information that we collect. By using the Service, you are accepting the practices described here.

Aquasserenne may collect and use information that you provide for the purpose of registering with the website, for the purpose of subscribing to our services, for getting newsletters, etc and any other information that you send.

Aquasserenne may use your personal information for enabling your access to and use of the website services, administering this website, sending you information on services that you may need or are interested in and booking such services in advance for you.

Where Aquasserenne passes on your personal information to its business contacts for the above purposes, it will ensure that they are obliged to use that personal information in accordance with the terms of this privacy statement.

Aquasserenne may disclose your personal information to the authorities required by the law of the land to the extent that it is required by law when compelled to do so in connection with any legal proceedings or prospective legal proceedings.

Aquasserenne will store all the personal information it collects on its secure servers and will take all precautions, reasonable and technical, to prevent the loss, misuse or alteration of your personal information.

There may be links to other websites in this website. Aquasserenne is not responsible for the privacy policies or practices of any third party that may access information through these links.

You should check this page occasionally to ensure you are familiar with any changes, as Aquasserenne may update this privacy policy, when such amendment or addition is required, and post a new version on this website.

Disclaimer

Aquasserenne cannot be held responsible for the content, accuracy, or availability of any external sites linked from within pages on this website.

General Conditions for Credit Facility

No staff shall give any credit to any guest or corporate or travel agent without a proper sanction from the General Manager or Accounts Department. Any credit facility given shall be an unauthorized credit and the team member shall be personally liable for the same. In the event of credit not being realized before the disbursement of current month salary, the management shall be constrained to hold back the salary. It is also clarified that such team members will not be paid any reimbursement of expenses for recovery of funds or any duty leave for the same. It shall be their personal liability.

Credit facility also means Bill to company

After inquiries into the status/position/behavior/payment of the party, the management will decide to approve or not to approve any credit, the limit of possible credit amount and the period up to which credit can be allowed.

Kindly direct the guest/travel agent/corporate to apply for the credit facility on a standard format, which need to have the complete details of the concerned organization along with the relevant documents.

Credit Policy:

Responsibility:

The ultimate responsibility for compliance with credit policy lies with the Unit Finance Manager. The Unit Finance Manager is specifically responsible for:

Cancellation Policy:

In case of any cancellation, the reservation department will request the TA / Company to give a Notice in advance as follows:

Retention charges will be applicable for all cancellations if not received within the notice period. Any cancellation/reduction in number of rooms that have been confirmed and not utilized will be liable for a retention.